Solution: CMG's Group Member offers a comprehensive life-cycle management program for all mobile devices that provides TEM, next-day device replacement, technology refreshes, end-user help desk support, online management portal, wireless vendor management and detailed management reports.
Results: CMG's Group Member transitioned the Client's program seamlessly from a previous TEM provider within 24 hrs of the cutover date. All other components of the AMC program, including billing and invoice management, were successfully transitioned to AGS within 60 days.